Frequently Asked Questions
Everything you need to know about shopping with Laneway The Label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer returns for store credit or exchange within 14 days of delivery. Items must be in original condition with all tags attached and unworn.
How do I find my perfect fit?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed look or checking the specific garment measurements provided.
Do you ship internationally?
Yes, Laneway The Label ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Afterpay and Klarna for a seamless shopping experience.
Can I change or cancel my order once it's placed?
Because we aim to process orders as quickly as possible, we can only make changes if the order has not yet been packed. Please contact our support team immediately for assistance.